Please note we are currently only shipping to Canada. We hope this will change in the near future, so keep checking back!

Shipping Policy: We aim to ship your order within two business days, but as we are a small home business we cannot guarantee this. We retain the right to cancel orders.

In-Person Pickup: We offer free in-person pickup in Mission, British Columbia! If you choose this option the pickup address and information will be sent to you as soon as your order is ready.

Shipping Times: We aim to ship items within two business days. If you are in a rush and need your order shipped ASAP, please reach out and let us know. We will do our best to get it shipped the same or the next business day.

Shipping Costs: Shipping is automatically calculated at checkout. If you have any concerns or questions regarding the cost of your shipment please reach out.

Duties / Fees: There may be additional fees or duties on your shipments. We are not responsible for paying any customs, duties, import fees etc. These fees are the responsibility of the customer.

Shipping Supplies: We do our best to use sustainable packaging. We may occasionally use recycled boxes for shipping when appropriate. Please be sure to recycle or reuse our packaging!

Cancelations: Orders will be cancelled if there is a problem with payment or with the information provided for shipping. We will reach out to you via email to sort this out first. If we don’t hear back from you within 14 days your order will be cancelled and refunded (if applicable).
You are free to cancel your order at any time before it has shipped. Orders can no longer be cancelled once handed over to the shipping provider.

Incorrect Addresses: Please note that we cannot pay for new shipping labels or additional delivery fees for incorrect or incomplete addresses. Please double-check your address before submitting your order! If an order is sent back to us, you will be notified via email. We will need an updated address, as well as payment for a new shipping label before we can send your order again.

Late / Lost Items: We have no control over the postal system! There may be delays or lost orders. Feel free to reach out if you have any concerns.